DIGITAL GOVERNMENT TRANSFORMATION PROJECT

DIGITAL GOVERNMENT TRANSFORMATION PROJECT

Objective 

Enhance the access, efficiency, and resilience of selected administrative public services for citizens and businesses 

Beneficiaries 
  • Entire population of Sint Maarten (40,000) and 17,000 registered businesses  
  • Vulnerable groups who cannot afford intermediary service providers to process paperwork  
  • Civil servants through streamlined business processes 
  • Government’s ability to withstand and recover rapidly 
Approach
STRENGTHEN STRENGTHEN the legal, regulatory, and institutional environment to implement digital transformation
BUILD BUILD citizen-centered digital platforms to improve service delivery and reduce vulnerability to cyberattacks and natural disasters  
ENHANCE ENHANCE public service delivery by transforming and scaling-up existing Public Service Centers in Philipsburg and Simpson Bay
Components 
  • Strengthen the legal, regulatory, and institutional environment 
  • Build digital platforms to enable service delivery  
  • Provide user-centered public services  
  • Contingent Emergency Response Component